Freedom like no other!

Facility maintenance business: cleaning and property maintenance, has afforded John and his family a flexible lifestyle where work and income is constant and time for family and adventure is abundant. The kind of life many of us seek. This course will show you how you can achieve that! Cleaning and property maintenance is one of the outlets for that as John has discovered. The secret ingredients is in the business structure and sales strategy that is implemented to ensure success! 

Instructor

iKlen General Manager

John Vo

John the founder and General Manager of iKlen Professional holds 14 years’ experience as a senior manager overseeing OH&S, rolling out infection control procedures within his previous company. Also with a wealth of knowledge and 10 years experience in business and sales in the automotive and consumer goods industry.

Course curriculum

  1. 1
  2. 2

    • Types of Clean

    • Window Clean

    • Vacate Clean

    • Cleaning Light fittings and Vents

    • Cleaning the Range hood

    • Cleaning Intake Filters Pt. 1

    • Cleaning Intake Filters Pt. 2

    • Vacuum Cleaners (types for different jobs)

    • Bathroom Clean

    • Storage and Tools

    • Steam Cleaning - Couch

    • Steam Cleaning - Rugs

    • Steam Cleaning - Machine (Equipment)

    • Steam Clean - Hoses (Equipment)
  3. 3

    • Setting Up The Business

    • Start-up Cost

    • Team Structure

    • Applications and Operations
  4. 4

    • Finding the Name: Identity, Tone of Voice, Target Audience

    • Building A Reliable Brand
  5. 5

    • Goal Setting

    • Market Research + Pricing Strategy

    • Negotiation and Communication
  6. 6

    • Social Media

    • Phone Calls
  7. 7

    • Customer Service

    • Client and Customer Relationship